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Health Navigator

Got a cough, runny nose or sore throat?

For the winter of 2020 and until we are sure there is no more COVID-19 in New Zealand, you must talk to your doctor about ANY runny nose, cough, sore throat, fever or flu-like symptoms. Phone us to discuss, even if you think you just have a mild cold.

The possible symptoms of COVID-19 are very broad and range from no symptoms at all through to increasing breathing problems, leading to needing to go straight to hospital. They include:

  • cough

  • sore throat

  • shortness of breath

  • head cold or loss of smell

  • with or without fever. 


While the most common cause of a cough, sore throat or runny nose is a viral infection such as a cold or the flu, it still needs to be checked out by a doctor in case it's COVID-19.  If you have ANY of those symptoms, please phone the clinic on 09 570 2999 for advice. We will ask you some questions and assess whether you need a COVID-19 test. If your symptoms are mild and are not related to COVID-19, you can find some helpful tips for managing them in this handout: 

View the full handout

Read about these symptoms and related conditions:

Seek urgent medical advice if you or someone you are caring for develop any of these danger symptoms:  

  • severe headache or neck pain

  • light hurts your eyes

  • drowsy, floppy or difficult to wake

  • skin rash

  • high fever (38 to 40 degrees Celsius) that doesn’t come down (especially if you are pregnant)

  • unusual or high-pitched cry.

If you are unsure what to do, phone us day or night on 09 570 2999 for advice.

Learn more

Colds Health Navigator, NZ Influenza (the flu) Health Navigator, NZ Antibiotic resistance Health Navigator, NZ

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